Bloomfield Hills, MI


Our client, a wealth management firm, is seeking an Operations Associate to join their growing team. The Operations Associate role is integral to ensuring client portfolios reflect accurate investment activity, holdings, asset class and related information. Valid client asset data enables accuracy of trading, asset performance and reporting and client billing. The Operations Associate will quickly learn the nuances of the business and implement repeatable processes to validate portfolios and resolve communication gaps. The associate in this role should enjoy auditing work and will put critical thinking skills to the test in working with our advisors and client service team to collaborate on solutions. This position requires the ability to work well in both a self-directed manner and in a collaborative team environment


  • Work closely with advisor and client service team to manage all operational aspects of client relationships.

  • Manage firm’s portfolio accounting and reporting software to ensure that all client portfolios are accurately tracked and reported.

  • Manage the quarterly client statement and billing process.

  • Reconcile and audit account activity to ensure accurate records, balances, and tracking of follow up tasks.

  • Monitor recurring cash withdrawals and annual RMD amounts, communicate these cash needs to the advisor team and follow through to ensure cash is available.

  • Troubleshoot time-sensitive asset classification & reporting issues.

  • Communicate with custodians to ensure the operational needs of clients and firm are handled quickly and correctly.

  • Assist in department-wide projects to build repeatable, efficient reporting processes.

  • Seek out opportunities to improve efficiency and accuracy and leverage technology to streamline processes and improve trading functionality.

  • Assist the Chief Compliance Officer to ensure the firm’s operational activities remain compliant with firm and SEC policies.



  • Bachelor’s Degree and at least 5 years experience in financial services field.

  • Must have demonstrated communication skills working with clients to resolve data inconsistencies.

  • Strong analytical thinking.

  • Exceptional organizational skills and attention to detail.

  • Ability to communicate and work efficiently while meeting deadlines throughout the day.

  • Curious, with a proven history of quickly learning new processes and workflows.

  • Project management skills to drive your task list and thrive with setting priorities and executing.

  • High level of personal accountability and appreciation of opportunities for innovation.

  • Strong interpersonal skills and ability to collaborate and effectively navigate relationships at various levels.

  • Proficiency in Microsoft Excel and familiarity with portfolio accounting software (Tamarac) and CRM software (Salesforce).



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