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CLIENT SERVICE SPECIALIST

Southfield, MI

THE OPPORTUNITY

A full service investment advisory firm is looking to add an experienced Client Service Specialist/Sales Assistant to their energetic, collaborative and client focused team.  This well-established company specializes in wealth management and financial planning for affluent families, professionals, business owners, retirees, women, and special needs families. 

 

Responsibilities:

  • Prepare, process and follow up on client service tasks, putting the utmost importance on accuracy. 

  • Service existing clients, including processing retirement distributions, paperwork for investment changes, preparing client reviews, handling death claims, etc.

  • Run investment and insurance proposals for the advisors. 

  • Heavy client communication; research and resolve issues.​

  • Assemble, organize and maintain all client paperwork: including new accounts, asset transfers, address/name changes, bank authorizations, beneficiary updates, etc.

  • Set up and maintain client management system. 

  • Provide marketing support as necessary.

  • Ensure branch office meets broker/dealer's compliance requirements. ​

  • Assist with other duties and projects as assigned. ​

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Qualifications:

  • Securities or related industry experience required. 

  • Series 66 and/or Series 7 preferred.

  • Previous customer service experience preferred.

  • Strong competencies required such as: attention to detail and accuracy, ability to organize and prioritize work and tasks, being a team player, working under pressure, strong communication, professionalism, self-starter, etc. 

THE GOOD STUFF

Benefits:​​

  • Insurance:

    • Medical​

    • Dental

    • Vision

    • Disability

    • Life

  • Paid time off

  • Annual bonus

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